Help Desk

Organized support at scale

Turn every customer inquiry into a trackable ticket. Assign, prioritize, automate — all from one inbox.

Ticket creation

Turn any chat or email into a trackable ticket automatically.

Automated workflows

Auto-close stale tickets, send follow-ups, and organize inbox.

Tags & priorities

Organize tickets by topic, urgency, and customer type.

Priority levels

Set urgency flags so nothing critical slips through.

Full ticket history

Complete audit trail of every interaction with a customer.

Ownership switching

Reassign tickets between agents with full context.

Advanced filtering

Custom filters and smart views for managing queue.

Spam management

Auto-detect and quarantine spam messages.

How ticketing works

From first message to resolution — all in one place.

1

Customer sends a message

Whether via live chat, email, or social media — it creates a ticket automatically.

2

Ticket is categorized & assigned

AI tags the ticket by topic and urgency. Routes to the right agent or queue.

3

Agent responds with full context

See the full customer history, past tickets, and order details alongside the conversation.

4

Automated follow-ups

Workflows trigger follow-up emails, satisfaction surveys, and close resolved tickets.

Get your ticket system today

Free plan includes basic ticketing. Upgrade for workflows, priorities, and automation.

Start for free